U.S Patent - D979458

* E-bikes get 30 to 100 times more miles per pound of battery than an electric car. 

* Battery efficiency is essential due to the resources used to make lithium batteries, which may be in short supply as more car manufacturers switch to electric.

* Most bikes cost less than a penny per mile to charge.

* E-bikes emit 40 to 140 times fewer pounds of greenhouse gas, compared to other modes of transport.

* Cycling has positive effects on health that other forms of exercise cannot match.

Our bikes are built by hand, by experts, in OKLAHOMA, so that each bike is given proper detail. We source parts from the USA as much as possible, and we employ local vendors for fabrication, water jetting (plates/mounts), paint, and assembly.  Our bikes are as much a work of art as they are super fun, and safe, and we plan to keep it that way.  Because of this, please allow 1-4 weeks for all custom build bikes to be created and shipped . We often have inventory, that can ship out in 3 days. 

Powder Coating is durable, chip resistant, environmentally friendly, and safer (no Volatile Organic Compounds), compared to traditional painting.  We powder coat our frames, and control boxes, to guarantee a quality and durable bike.

We ship (in the Continental USA) via UPS, with package insurance and required signature. International customers are responsible for import duties/taxes upon delivery. Please contact us if you need specific shipping requirements. 

We document every part we place on each bike, and track that meticulously in our data store, and then tie that to your purchase, so that you have a detailed history of your personal bike.  We do this for transparency, recall potential, NHTSA/DOT documentation, and general “this is what we would expect if we bought a bike” mentality. Customers gain access to this system upon purchase. 

Aluminum frames are more rigid than steel, resulting in a harsher ride.  A dent in the wrong place could render an aluminum frame dangerous to ride. When aluminum fails, it fails catastrophically. 

For getting around over city streets steel provides a more forgiving ride. No frame material is more durable than steel. It can ding, scratch, dent, even bend, and retain structural integrity. When cared for, steel will last a lifetime. Our bikes are built with steel and powder coated for durability.

1 Ton of steel produced = 2 tons of carbon emitted. 

1 Ton of aluminum produced = 11.7 tons of carbon emitted.

We stand behind the quality of our products, and therefore, do not accept returns on used or opened items.

Canceled bike orders, items that are refused upon delivery and unopened items are subject to a 25% restocking fee along with all shipping costs.  Initial and return shipping costs will be deducted from the total refunded amount.  Proof of unopened items will need to be verified with photos and then submitted to customerservice@bisonsuperbikes.com 

All parts are covered from defect for 90 days.  All parts can easily be replaced with aftermarket or custom pieces as well, if customer chooses to modify existing OEM parts.

Any issues with shipping or faulty parts, please access the customer portal and submit claims for quick response and remediation.

*Damage caused by stunt riding, off-roading, racing, or any other abusive treatment is not covered by this warranty.

We will repair any manufacture defects or failures for 24 months from purchase.

*Damage caused by stunt riding, off-roading, racing, or any other abusive treatment is not covered by this warranty.

We believe in “Right to Repair”. Our bikes can be maintained fairly easy, as pegs/pedals, handlebar grips, battery, brakes, and wheels are all modular.  You can swap out those parts with many off the shelf products.  Any electronic modifications will void any/remaining warranty; additionally, we are not liable for any risks or danger/harm associated.  If you need advanced service, we can provide help.  Please contact us for more info.

This product should not be used by persons without excellent vision, balance, coordination, reflex muscle and bone strength and good decision making capabilities. This product should not be used by minors without adult supervision. This product should not be used by persons unwilling or unable to take responsibility for their own actions. The buyer/user of this product assumes ALL RISKS & LIABILITIES associated with its use. Please obey and check local laws as applicable.

We use Lithium Ion batteries, which have a better recharge range than lead acid, or nickel batteries.  Lithium batteries can hold up to 1,000 charge cycles.

Battery tests have proven range to go up to 25-50 miles on a charge, (depending  on model), though range is highly dependent on rider weight, frequency of start/stop, environmental factors (such as road type or wind speed, change in altitude).  All bikes  come with voltmeters built in. And all bikes do regeneration of power while walking, coasting, or pedaling (select models/modes). Does your bike do that?

Most batteries for eBikes are rated by Volts and Amp Hours. Multiplying those two values will equate Wattage/hour. Our batteries, at 48V 12.5Ah, 48V 17Ah,  and 52V 15Ah, equates to ~680 watts, ~925 watts, and 870 watts, respectively. Because our bikes do regeneration, mileage is increased through coasting.

Our bikes are water resistant, not waterproof.  If users choose to ride in rain, or heavy rain conditions, fenders are highly recommended to prevent any saturation of electronic components.

The bike system is completely modular, so batteries and wheel hubs can be updated to more powerful or efficient versions as technology progresses.  Allowing the bike to continue well into the future.

Info about charging:

• Always use the charger provided with your battery
• Bikes should be turned off while charging.
• Remove battery from bike to charge.
• Let your battery cool before charging, and do not use directly after charging.
• Do not completely drain a battery.
• If storing your bike for a long duration, charge the battery every few months.
• Always disconnect the charger from the battery after charging.

Charge Times: @110V

• 1 amp charger = 1 mile / ~24 minutes charged
• 2.5 amp charger = 1 mile / ~12 minutes 

• Please keep your battery in a cool and dry place (between 32 - 68 degrees (F)  or 0 -  20 degrees (C))
• Avoid high temperatures and do not leave battery near a heat source

Never completely immerse the battery in water.  Wiping it off with a damp cloth will suffice.

Energy stored in batteries gradually escapes over time.  This is called “self-discharging”. If a battery discharges completely and remains that way for extended periods of time, damage may occur to battery/BMS.